Privacy Policy

1. Introduction

This Privacy Policy explains how twoghost AI ("Company," "we," "us," or "our") collects, uses, and protects personal data when you use our website, browser extension, and related services ("Services"). By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Services.

2. Data Controller

The data controller responsible for processing your personal data is:

twoghost AI
Email: info@twoghost.com

3. Information We Collect

3.1 Communication Data

• Contact Information: If you contact us via email or a contact form, we process your name, email address, and any additional information you provide.
• Business Inquiries: If you inquire about our services, we may process your full name, email address, company name, and job title.

3.2 Data Collected via Our Services

• Usage Data: We collect information about your interaction with our Services, such as IP address, browser type, operating system, and website analytics.
• Cookies and Tracking Technologies: We use cookies to enhance website functionality, track performance, and improve user experience. You can manage your cookie preferences in your browser settings.

4. How We Use Your Information

• Service Provision: To operate and improve our Services.
• Communication: To respond to inquiries, provide customer support, and send essential service updates.
• Analytics & Improvement: To monitor usage patterns and enhance user experience.
• Security & Fraud Prevention: To detect, prevent, and mitigate fraudulent activities or security threats.

5. Legal Basis for Processing

• Performance of a Contract: When data is necessary to provide our Services.
• Legitimate Interest: For business communications, security, and service improvement.
• Consent: When required, such as for marketing communications.

6. Data Sharing and Transfers

• Service Providers: Third-party vendors that assist in hosting, analytics, and customer support.
• Legal Authorities: If required by law or to protect our rights.
• Business Partners: In case of a merger, acquisition, or partnership, with appropriate safeguards.

If personal data is transferred outside the European Economic Area (EEA), we ensure that adequate protection measures are in place, such as Standard Contractual Clauses (SCCs).

7. Your Rights

You may have the following rights under applicable data protection laws:

• Access: Request a copy of your personal data.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data.
• Objection: Object to certain types of processing.
• Data Portability: Request your data in a structured, machine-readable format.
• Withdraw Consent: If we rely on consent, you can withdraw it at any time.

To exercise your rights, contact us at privacy@twoghost.com.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When no longer needed, data will be securely deleted or anonymized.

9. Security Measures

We implement appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

10. Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. The latest version will always be available on our website.